Changes and refunds
Single tickets cannot be changed and are not refundable. But you can make claims in connection with a single sms ticket. In this case contact Västtrafik's customer service.
Special conditions apply when you buy a single ticket via Travel planner. Find out more here.
Pay the correct fare and retain your ticket
You are classed as a youth and travel at a reduced rate until you reach the age of 20. Request student fare when you buy your ticket. Children under the age of 7 travel free of charge when accompanied. Children of 6 years of age and above may travel alone but must have their own ticket or card. Keep your ticket during the entire trip.