Purchase and payment of period tickets
You can buy period tickets in Västtrafik shops, at Västtrafik’s points of sale and as mobile tickets in the Västtrafik To Go app. In some areas, period tickets are also sold on board vehicles. Period tickets that are not purchased using the Västtrafik To Go app must be loaded onto a Västtrafikkort.
Activating a period ticket
A period ticket on a Västtrafikkort is activated when you make your first journey with it. You can also choose a specific activation date when you buy your period ticket. The ticket must be activated within 180 days of purchase, otherwise it will become invalid. Period tickets purchased using the Västtrafik To Go app are activated at a date of your choice, however no more than within 30 days of the time of purchase.
If you top up your card with more than one period ticket at the same time, it is important to remember that each period ticket is subject to the terms and conditions in force at the time it is activated. If, for example, you buy youth tickets just before your 20th birthday but do not activate them until after your 20th birthday, you will need to buy a supplement in order for the tickets to be valid for an adult.
Exchanging period tickets
You can exchange a period ticket within 180 days of purchase if it has not yet been activated. If you have activated the period ticket, you can exchange it for another ticket product within 24 hours of activation. This does not apply to Chalmers top-ups.
Period ticket validity
You can see the validity period of your period ticket and the zone or zones for which it is valid on the receipt, at a card reader or on a card check.