Purchase and payment of pay-as-you-go top-ups
You can buy a pay-as-you-go top-up in Västtrafik shops, at Västtrafik’s points of sale and, in some areas, on board vehicles. .
You can create a pay-as-you-go account on the card by topping it up with money. You can do this at Västtrafik shops, at Västtrafik’s points of sale and on some vehicles. You can then use your card to pay for travel on board Västtrafik’s vehicles.
Deposit for pay-as-you-go cards
The first time you buy a Västtrafikkort with pay-as-you-go, you pay a deposit of SEK 50. You can use this to pay for travel if the balance on your card is lower than the cost of your journey. If the card is cancelled before it expires, this deposit is not refunded.
Pay-as-you-go does not need to be activated. The card is ready to use as soon as it has been topped up.
When you present your Västtrafikkort to a card reader, the fare is deducted from the balance on your card. You may need to press the buttons on the card reader and present your card again if you change lines and services when travelling through more than one zone.
You can use your pay-as-you-go balance as part payment or full payment for another ticket.
Validity of pay-as-you-go
You can travel using pay-as-you-go across one or more zones. If you are travelling within one zone, you can change lines within 90 minutes of your first check-in. If you are travelling between several zones, the change time is 90 minutes from when you checked out in the new zone. If you travel to a further zone, the 90-minute change time applies there in the same way, but only if it has been less than 180 minutes since your first check-in.
If pay-as-you-go is withdrawn from the ticket range, for example if the ticketing system is changed or for technical reasons, you will need to exchange your pay-as-you-go balance for a replacement ticket of your choice. Such exchange must be made during a transitional period of 12 months from the date when Västtrafik announced on its website that pay-as-you-go is to be withdrawn from the ticket range. You cannot choose to have the balance or the deposit paid to you in cash.