This is either because there is less than 10 minutes before the departure time or because the trip is operated by another transport company along all or part of the route.
No, unfortunately not. We do not refund single tickets.
Of course. Provided that you have got your ticket and your journey begins within the validity period of the ticket, you can travel on any departure. Remember that you must travel within the zones and in the direction for which the ticket is valid. You can always complete a trip you have started on the vehicle you are on, even if the validity period expires during the course of the journey.
Your ticket will be sent as an sms 20 minutes before the departure time to the mobile number you entered when you bought the ticket. If you buy your ticket less than 20 minutes before the departure time, you will receive it straight away. But remember that the 'buy' button disappears if there is less than 10 minutes left before the departure time.
Enter your e-mail address when you pay and we will e-mail you a payment confirmation containing the information you need.
No, only to phones on a Swedish contract.