With Auto top-up, you don't need to worry about the validity period of your card or whether there is enough money on it or not. Just get on board!
Your card must be registered on My Pages for you to be able to use Auto top-up. It takes a couple of days from when you order the service (for which there is no extra charge) to activate Auto top-up.
How auto top-up works for a period card
When your period expires, the card is automatically topped up with a new period the next time you hold it against a card reader. Couldn't be easier!
The money is drawn from your bank account one week in advance. You always receive an sms and e-mail in advance telling you when the money will be drawn.
How auto top-up works for a pay-as-you-go card
When you order the service, SEK 200 is drawn from your bank account. The next time you have zero or a minus sum on your card and you hold it against a card reader, 200 sek is automatically transferred from your bank account to your Västtrafik card and you are free to travel. This happens automatically each time you empty your Västtrafik card account. You always receive an sms and e-mail telling you when the money will be drawn.
What happens if there is not enough money in the bank account to top-up the card?
If, for some reason, the money cannot be drawn from your bank account, you are notified via sms. We try to top-up your card several times and then we cancel the service.
Read the full terms and conditions for Auto top-up here.