For a period card, auto top-up works like this
When your current period expires, the card is automatically topped up with a new period the next time you hold it against a card reader. Couldn't be easier! The money is drawn from your bank account one week in advance. You always receive an sms and e-mail in advance telling you when the money will be drawn. The Auto top-up service is available for period cards that are valid for 30 days.
Auto top-up for a pay-as-you-go card works like this
When you order the service, 200 sek is drawn from your bank account. The next time you have zero or a minus sum on your card and you hold it against a card reader, 200 sek is automatically transferred from your bank account to your Västtrafik card and you are free to travel. This happens automatically each time you empty your Västtrafik card account. You always receive an sms and e-mail telling you when the money will be drawn.
What happens if there is not enough money in the bank account to top-up the card?
If, for some reason, the money cannot be drawn from your bank account, you are notified via sms. We try to top-up your card several times and then we cancel the service.
Frequently Asked Questions
You will find more information about how the service works in the Frequently Asked Questions about Auto top-up.
Read the full terms and conditions for Auto top-up here (PDF file, opens in a new window).