Accessibility adapted trams
All low-floor trams are equipped with audio-visual announcements, a ramp/lift and wheelchair space. Around 30% of carriages are older carriages, which only have internal information displays that indicate the next stop. Our aim is that by 2022 all carriages will be accessibility adapted.
- Automatic stop announcements containing information about the next stop.
- Internal information displays containing information about the next stop.
- There are lifts or ramps on vehicles for use by passengers with wheelchairs.
- You will be given help with the lift/ramp unless the traffic situation dictates otherwise.
- Wheelchair users are responsible for attracting the driver’s attention when getting on/off if the ramp/lift is used.
Wheelchairs and wheelchair space
- Manual and electric wheelchairs and electric scooters (electric wheelchairs with handlebars) can be carried on trams.
- Vehicles with designated wheelchair space have a sign at the entrance door and on board.
- The dimensions of the wheelchair, rollator or other similar technical aid, must not exceed 70 cm wide and 120 cm long, and the combined weight of wheelchair and passenger must not exceed 250 kg.
- Where the wheelchair space does not have a fastening device, the wheelchair must be turned so that it faces the rear of the vehicle.
- If the wheelchair space on a tram is occupied, the wheelchair user can use the flexible area. For safety reasons wheelchairs, like pushchairs for example, that use the flexible area must not block aisles or doors.
- The wheelchair's brake must be applied during the journey.