Journeys not covered by the travel guarantee

The travel guarantee does not cover travel on demand and supplementary services, or transport for the disabled/elderly and transport for the sick.
On connecting routes, the travel guarantee covers only that part of the journey undertaken on a Västtrafik pass or ticket.
The travel guarantee does not cover booked services, even if these are undertaken aboard vehicles labelled Västtrafik, or special services which require special tickets, e.g. the Ringlinien route in Göteborg.
Where do you want to travel?
You have to enter a correct address/stop
You have to enter a correct address/stop

 
Phone number to Västtrafik's customer services department, tel +46 (771) 41 43 00. We do everything we can to ensure that the content on the website is accurate - but we are only human and we take no responsibility for mistakes and changes. Editor
Page created 23 November 2009