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Travelling
About Västtrafik
Travelling
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Travel guarantee
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Your undertaking as a passenger
Travelling
Conditions for travel with Västtrafik
Journey Planner QA
Route network & stop maps
Time tables
Travel guarantee
Västtrafik's undertaking
Journeys covered by the travel guarantee
Journeys not covered by the travel guarantee
This is the travel guarantee
So how do you get the money?
How to make a claim under the travel guarantee
Situations in which you cannot make a claim under the travel guarantee
Your undertaking as a passenger
Travel guarantee form
Travel planner
Your undertaking as a passenger
Be at the stop well in time.
Ensure that your planned margin for change of transport is sufficient.
The margin required for change of transport may vary depending on whether you have to get from one stop to another, or change from one mode of transport to another, e.g. from bus to train. Check your route by clicking on Travel planner on this website or by contacting customer services by telephone on 0771-41 43 00.
When standing at the stop, please indicate to the driver that you wish to travel;
if it is dark, please wear a reflector tag or tape and carry a torch.
To help us
Please ensure that you have your pass or money ready.
Please indicate in good time when you wish to disembark.
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Phone number to Västtrafik's customer services department, tel +46 (771) 41 43 00. We do everything we can to ensure that the content on the website is accurate - but we are only human and we take no responsibility for mistakes and changes.
Editor
Page created 23 November 2009