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Example

You were delayed by 25 minutes. The single ticket price for your journey was SEK 40. 

You will receive the following compensation:

  • If you choose a voucher, you will receive SEK 50. 
  • If you choose money deposited into your bank account, you will receive SEK 20. 

20 min delay = 50% of trip ticket price back
Select how you want your replacement
Värdecheck i appen Västtrafik To Go eller värdecheck i pappersformat

Value check

You will receive at least 50 SEK voucher.

Most affordable!
or

Bank account

Funds deposited into bank account

40 min. delay = 75% of trip ticket price back
Select how you want your replacement
Värdecheck i appen Västtrafik To Go eller värdecheck i pappersformat

Value check

You get at least 100 SEK voucher.

Most affordable!
or

Bank account

Funds deposited into bank account

60 min delay = 100% of the ticket price back
Select how you want your replacement
Värdecheck i appen Västtrafik To Go eller värdecheck i pappersformat

Value check

You get at least 150 SEK voucher.

Most affordable!
or

Bank account

Funds deposited into bank account

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