Accessibility on vasttrafik.se
We are aware that there are shortcomings in accessibility on our website. We describe the shortcomings that exist further down the page.
Contact us if you can't use parts of the website
If you need material from vasttrafik.se that is not available to you, you can contact us and we will do our best to meet your needs.
We constantly strive to improve the accessibility of the website and would like to receive information if you notice any deficiencies so that we can fix them.
If you are not satisfied with how we handle your comments, please contact DIGG -Agency for Digital Government. They are responsible for compliance with the law.
Information about this websites accessibility
Here we describe the shortcomings in accessibility that exist.
When you zoom in on certain parts of the website, text boxes can lay over each other and hide the information behind because the words are too long. We are exploring the possibility of resolving this in 2021.
Alt text is missing from some pages
Screen readers cannot read the content of images that do not have alt text. We are working in the first half of 2021 to solve this.
Audio description missing from video clips
Users can't view video using audio description. Contact us if you want access to an audio-interpreted version of videos.
Some videos don't have subtitles
The content of some movies published before September 23, 2020 is not subtitled. Contact us if you want access to a subtitled version of videos.
Validation error description
In some cases, the error messages that appear when a user has not filled out a form correctly are unclear. We are working in the first half of 2021 to solve this.
Zooming in 200% does not work optimally in some browsers
It can be difficult for users to read certain information as text may fall outside the background area. We are working in the first half of 2021 to solve this.
On some parts of the site, the color contrasts are not sufficient. This means that users who have reduced color vision may have difficulty identifying the difference that the contrast shows. In some places there are inactive buttons with too low contrast. We are reviewing this as well as the role of colors in navigation on the site during the first half of 2021.
Maps are not accessible
The maps do not work with screen readers,texts on the maps are read out without context. Contact us for help reading the information. We are exploring the possibility of resolving this in 2021.
PDFs are not accessible
Most PDFs are not accessible, which means that it can be difficult for some users to access the information in them. Contact us for help reading the information. In 2021, we are working on an internal process to ensure that new PDF's are procured and produced in an accessible format. Our timetables in PDF format will be accessible at the end of December 2021.
Screen reader gives no indication that a travel time is adjusted
When you are searching for a trip on vasttrafik.se and have adjusted the travel time, it is clearly visible visually. However, a reader reads out two times. It's hard to know which time is right. We are working in the first half of 2021 to solve this.
Wrong order in the heading hierarchy on three pages
How we've tested the website
Funka has conducted an independent review of vasttrafik.se.
The following websites referred to from vasttrafik.se may have accessibility deficiencies:
- Partnerprtalen - Internal Website
- My account - login mode for our registered customers
- Skolportalen - website for school staff handling pupils' school cards
- Company portal- website for companies offering Västtrafik tickets to their employees
- Västtrafik's webshop at infab.io - website where customers/companies can order printed matter from Västtrafik
- Boka resa- website where customers can book travel with, for example, Transportation Service
- Developer Portal - website for people who want to use Västtrafik's APIs
This report was updated: 2021-03-05