Hodhan is an information officer
Working as an information officer involves going out and helping passengers find their way when there are changes to services.
Hodhan – roving support
“A particular stop may be suspended because of roadworks or because of a major event in the city; these are the kinds of things that can make it difficult for passengers to find their way. But that’s where we come in,” says Hodhan.
An information officer is a kind of roving support, who can answer most questions about lines, vehicles and tickets.
A fun job, but it can get a little cold in winter. That’s when you need a few clever tricks to help you through your time at a frozen hub. Hodhan always orders uniforms that are a couple of sizes too big and packs several layers of clothing underneath.