How much you will receive in compensation if you travelled using one of our tickets

The compensation you receive depends on the number of minutes your journey was delayed. Here you will see what compensation you can receive if you were delayed by 20 minutes and took a different departure or chose not to travel. 

Example

You were delayed by 25 minutes. The single ticket price for your journey was SEK 40. 

You will receive the following compensation:

  • If you choose a voucher, you will receive SEK 50. 
  • If you choose money deposited into your bank account, you will receive SEK 20. 

Example:

You were delayed by 25 minutes. The single ticket price for your journey was SEK 40. 

You will receive the following compensation:

  • If you choose a voucher, you will receive SEK 50. 
  • If you choose money deposited into your bank account, you will receive SEK 20.