How much you will receive in compensation if you travelled using one of our tickets
The compensation you receive depends on the number of minutes your journey was delayed. Here you will see what compensation you can receive if you were delayed by 20 minutes and took a different departure or chose not to travel.
Example
You were delayed by 25 minutes. The single ticket price for your journey was SEK 40.
You will receive the following compensation:
- If you choose a voucher, you will receive SEK 50.
- If you choose money deposited into your bank account, you will receive SEK 20.
20 min delay = 50% of trip ticket price back
Select how you want your replacement
Value check
Most affordable!
You will receive at least 50 SEK voucher.
Most affordable!
or
Bank account
Funds deposited into bank account
40 min. delay = 75% of trip ticket price back
Select how you want your replacement
Value check
Most affordable!
You get at least 100 SEK voucher.
Most affordable!
or
Bank account
Funds deposited into bank account
60 min delay = 100% of the ticket price back
Select how you want your replacement
Value check
Most affordable!
You get at least 150 SEK voucher.
Most affordable!
or
Bank account
Funds deposited into bank account