Can I redeem my ticket?

We now give the opportunity to redeem your period ticket if you want to pause your travel by public transport due to the new recommendations. This applies to period tickets purchased before January 12, 2022. You will receive a value code or value check that corresponds to the remaining value of the ticket. The offer is meant for anyone who can not or does not need to travel now.

The offer is temporary. Last date for applying is February 28.

Contact our customer service and we will help you.

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