How do pre-ordered traffic journeys work during the Corona pandemic?

Local services (Närtrafik), Flex traffic and pre-ordered lines

  • You may not travel if you have cold symptoms or found Covid-19.
  • Wear a face mask if you are over 16 years old (born earlier than 2004). 
  • You always travel alone or with your travelling companion in the vehicle to reduce the risk of infection.
  • Order your trip as usual.
  • You can book a trip for yourself or for several people at the same time.
  • You're always in the back seat. The front seat is closed.
  • If there are three persons travelling, you will sit in the back seat. If you are four people, an additional vehicle is booked or you will receive a different vehicle type.
  • We encourage our drivers to wear a face mask. The driver decides whether a face mask can be worn in a traffic-safe manner.

Hospital trips and Transport service

  • You order your trip as usual.
  • You may not travel if you have cold symptoms or found Covid-19.
  • Wear a face mask if you are over 16 years old (born earlier than 2004). 
  • You always travel alone or with your travelling companion in the vehicle to reduce the risk of infection.
  • You're always in the back seat. The front seat is off.
  • The driver wears a visor in situations that require a short distance to those travelling. For example, when seat belts should be fastened or helpful when on or off. For road safety reasons, the driver does not wear a visor while driving.

School travel taxi

  • You may not travel if you have cold symptoms or found Covid-19.
  • Wear a face mask if you are over 16 years old (born earlier than 2004). 
  • Children born in 2005 and later travel as usual.
  • Young people born in 2004 and previously travel a maximum of two in a passenger car and a maximum of three in special vehicles.
  • It is the responsibility of the guardian to cancel the child's or youth's journey in case of symptoms.
  • The driver wears a visor in situations that require a short distance to those travelling. For example, when seat belts should be fastened or helpful when on or off. For road safety reasons, the driver does not wear a visor while driving.

Transport service to and from day and care activities

  • You may not travel if you have cold symptoms or found Covid-19.
  • Wear a face mask if you are over 16 years old (born earlier than 2004). 
  • You travel a maximum of two in a passenger car and a maximum of three in special vehicles.
  • The driver wears a visor in situations that require a short distance to those travelling. For example, when seat belts should be fastened or helpful when on or off. For road safety reasons, the driver does not wear a visor while driving.

What to do if you are sick but have to get to the hospital

Contact 1177 or your healthcare provider if you have symptoms or confirmed infection and need to get to the care.
Sick trips during the pandemic – 1177 Care Guide

Contact us if you have any questions

If you have any questions, please contact our Pre-ordered traffic Customer Service.

Phone: 020-919090 (tone dial 4)

E-mail: synpunkt.anrop@vasttrafik.se

 

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