How do pre-ordered traffics work from August 16?

Now we begin the road back to a normal position and start travelling together again. All changes take place based on dialogue with Smittskydd Västra Götaland at the pace it is deemed reasonable given the circumstances. Our goal is that everyone who feels safe going out into society should have the opportunity to travel in accordance with what applies to them in the different travel types.

Local services (Närtrafik), Flex traffic and pre-ordered lines

  • You may not travel if you have cold symptoms or confirmed Covid-19.
  • Order your trip as usual.
  • You can book travel for yourself or for several people at the same time.
  • If you are more than 2 people in the company, an additional vehicle is booked or you get a different vehicle type. If you are travelling alone, you can carpool with another traveller in the back seat.
  • You're always in the back seat. The front seat is closed.
  • Wear masks if you are over 16 years of age (born earlier than 2004).
  • We urge our drivers to wear masks. The driver himself assesses whether masks can be worn in a road-safe manner.

Hospital trips and Transport service

  • You may not travel if you have cold symptoms or confirmed Covid-19.
  • You order your trip as usual.
  • Your trip is planned based on what applies to you, if you are not the only skier you will travel together with others. But we never plan more than 2 travelers in a back seat.
  • You're always in the back seat. The front seat is closed.
  • Wear masks if you are over 16 years of age (born earlier than 2004).
  • We urge our drivers to wear masks. The driver himself assesses whether masks can be worn in a road-safe manner.
  • The driver wears a visor in situations that require a short distance to you who are travelling. For example, when the seat belt is to be fastened or assistance when boarding or disembarking. For road safety reasons, the driver does not wear visors while travelling.

School travel taxi

  • You may not travel if you have cold symptoms or confirmed Covid-19.
  • It is the guardian's responsibility to cancel the child's or youth's trip in case of symptoms.
  • Children born in 2005 and later travel as usual.
  • Young people born in 2004 and earlier travel a maximum of two in passenger cars and a maximum of three in special vehicles.
  • Wear masks if you are over 16 years of age (born earlier than 2004).
  • We urge our drivers to wear masks. The driver himself assesses whether masks can be worn in a road-safe manner.
  • The driver wears a visor in situations that require a short distance to you who are travelling. For example, when the seat belt is to be fastened or assistance when boarding or disembarking. For road safety reasons, the driver does not wear visors while travelling.

Transport service to and from day and care activities

  • You may not travel if you have cold symptoms or confirmed Covid-19.
  • You travel a maximum of two in a passenger car and a maximum of three in special vehicles.
  • Wear masks if you are over 16 years of age (born earlier than 2004).
  • The driver wears a visor in situations that require a short distance to you who are travelling. For example, when the seat belt is to be fastened or assistance when boarding or disembarking. For road safety reasons, the driver does not wear visors while travelling.
  • We urge our drivers to wear masks. The driver himself assesses whether masks can be worn in a road-safe manner.

What to do if you are ill but have to go to the care

Contact 1177 or your healthcare provider if you have symptoms or confirmed infection and need to get to the healthcare provider.
Sick trips during the pandemic – 1177 Vårdguiden

Contact us if you have any questions

If you have any questions, please contact our Pre-ordered traffic Customer Service.

Phone: 020-919090 (tone 4)

Email: synpunkt.anrop@vasttrafik.se

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