How does ticket inspection work?

As long as public transport is in service, we need to conduct ticket inspection. To make you feel safe, ticket inspectors will work in a new way. They move in smaller groups and only perform inspections outside our vehicles. It is enough that you show the ticket at an arm's length or hold up the card against the card reader, so that the inspector sees it. The ticket inspectors never touch your ticket.

Some inspectors will for a period of time work with providing information instead. Their role is to help travellers find their way in traffic, limit the number of persons per vehicle and keep an eye on whether congestion occurs anywhere, in order to call for reinforcement traffic. We work continuously to adapt ticket inspection procedures and working methods in order for us to adapt to new conditions, advice and recommendations.

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