What happens to my ticket if I lose my phone or change phone?
You can get your period ticket back if you lose your phone if you register it in the app. In order to get your ticket back, you must have been logged in to the app on the phone you lost. To move the ticket to your new phone, sign in to the app on the new phone.
You can move tickets to a new phone a limited number of times over a 30-day period.