New working methods for ticket inspections
Distance, increased hand hygiene and shorter customer meetings. The ticket inspectors have tested new working methods in dialogue with the passengers in public transport. Now the test phase is over and new routines are in place.
The new routines include keeping meetings with the traveler as short as possible and being extra careful with hand hygiene, for example by using hand sanitizer often and cleaning the equipment. The occupancy rate of the vehicles will also be taken into account.
New function in the app Västtrafik To Go
Now there is a new function in the app Västtrafik To Go which shows time as an alternative to bus or tram for shorter distances. If we reduce the short trips, we can also reduce congestion on board and create more space for those who really need to travel with us.