• Tickets
  • /
  • Companion service -help on the journey

Companion service – assistance with your journey

The Companion service is for people with a disability or special needs who need help making their journey. 

Companion service – assistance at stations

A uniformed person, for example, a taxi driver, will meet you at a specified meeting place and follows you to your next departure. Companion service is free of charge.

Stations with companion service (pdf, opens in new window)

Companion service for visually impaired person

Free travel for accompanying person:

Ale, Alingsås, Göteborg, Härryda, kungsbacka, Kungälv, Lerum, Lysekil, Munkedal, Orust, Mölndal, Partille, Sotenäs, Strömstad, Stenungsund, Tjörn, Tanum, Uddevalla and Öckerö.

In other municipalities the accompanying person needs to buy their own ticket.

Companion service to persons with special transport conditions in Gothenburg

Accompanying persons travel free in Gothenburg. The person who brings an accompanying person needs to bring certificate for special transport conditions.  Are you travelling outside Gothenburg, you need to apply for Reshjälpskort.

Travel assistance card

If you have färdtjänsttillstånd in Västra Götaland, you can bring a friend/helper to help you with your journey. To do this, you will need to apply for a travel assistance card. The card costs nothing and is valid for travel within Region Västra Götaland and kungsbacka. You who brings a accompanying person pay for your travel with Västtrafik's period ticket, pay-as-you-go or single ticket and lends the travel assistance card to the person who travels with you.

Information, terms and conditions for travelling assistance card

We use cookies to improve your customer experience. About Cookies