Single tickets are ideal for those who travel only occasionally. Here you will find our prices and the right ticket for your journey. It’s up to you how you buy your ticket.
Single tickets can be used for travel on our trains, buses, trams and ferries. You can travel as much as you like during your ticket’s validity period. This ticket is not valid only for a specific departure.
Activating your ticket
- Paper tickets and tickets bought using the Västtrafik To Go app are activated at the time of purchase.
- Pay-as-you-go tickets are activated when you hold the card against the card reader.
How long a single ticket is valid for
One zone: 90 minutes from when you buy or activate the ticket.
Multiple zones: 180 minutes from when you buy or activate the ticket.
How long a pay-as-you-go ticket is valid for
One zone: 90 minutes from when you check in.
Multiple zones: 90 minutes in the first zone, then 90 minutes from when you check out in each new zone, provided you do this within 180 minutes of beginning your journey.
Buying and paying for single tickets
You can buy single tickets through all sales channels except for the Auto top-up service and on buses in Gothenburg, Partille and Mölndal. You can buy them as a paper ticket or on a Västtrafikkort. You can also have a mobile ticket sent to your mobile device using the Västtrafik To Go app.
Activating a single ticket
Paper tickets and mobile tickets are activated and become valid at the time of purchase.
Tickets on a Västtrafikkort become valid when they are presented to a card reader and they must be activated within 365 days of purchase.
Validity of single tickets
Your ticket is valid for 90 minutes if you are travelling in one zone and for 180 minutes if you are travelling across several zones, starting from the time of purchase.
The zone or zones for which your ticket is valid are stated on the ticket.
If you are travelling between zones, you are not permitted to pass through a zone where the total fare from your start zone is higher than the price of the ticket you have already purchased.
You can extend the validity of a single ticket to more zones by purchasing a bridging ticket (not available for mobile tickets). You must do this before you have passed through the first zone and within the validity period of your single ticket. The validity period is calculated on the basis of the ticket you purchased last. Your single ticket is used as part payment when you buy a bridging ticket.
Bridging tickets cannot be bought to extend the validity of tickets purchased using the Västtrafik To Go app.
Buying and paying for pay-as-you-go top-ups
You can buy a pay-as-you-go top-up in Västtrafik ticket offices, at Västtrafik’s points of sale and, in some areas, on board vehicles.
You can create a pay-as-you-go account on the card by topping it up with money. You can do this at Västtrafik ticket offices, at Västtrafik’s points of sale and on some vehicles. You can then use your card to pay for travel on board Västtrafik’s vehicles.
Deposit for pay-as-you-go cards
The first time you buy a Västtrafikkort with pay-as-you-go, you pay a deposit of SEK 50. You can use this to pay for travel if the balance on your card is lower than the cost of your journey. Use the form below to redeem or cancel your Västtrafikkort.
Pay-as-you-go does not need to be activated. The card is ready to use as soon as it has been topped up.
When you present your Västtrafikkort to a card reader, the fare is deducted from the balance on your card. You may need to press the buttons on the card reader and present your card again if you change lines and services when travelling through more than one zone.
You can use your pay-as-you-go balance as part payment or full payment for another ticket.
Validity of pay-as-you-go
You can travel using pay-as-you-go across one or more zones. If you are travelling within one zone, you can change lines within 90 minutes of your first check-in. If you are travelling between several zones, the validity period is 90 minutes from when you check out in the new zone. If you travel to a further zone, the 90-minute validity period applies there in the same way, but only if it has been less than 180 minutes since your first check-in.
If pay-as-you-go is withdrawn from the ticket range, for example for technical reasons or if the ticketing system changes, you will need to exchange your pay-as-you-go balance for a replacement ticket of your choice. Such exchange must be made during a transitional period of 12 months from the date when Västtrafik announces on its website that pay-as-you-go is to be withdrawn from the ticket range. You cannot choose to have the balance or the deposit paid to you in cash.
Abuse and blocking of pay-as-you-go
Västtrafik has the right to block your pay-as-you-go account, and any funds in it, where it suspects that the Cancel feature has been abused. Once Västtrafik has blocked your pay-as-you-go account, you are not entitled to a refund of your pay-as-you-go credit or your deposit.