How to travel with Transport service
- You need to have a travel service certificate. Your municipality determines if you are eligible for transportation service.
- Order by phone, web or app at the latest of one hour before you want to travel.
- Pay to the driver when you get picked up.
The price depends on the distance you travel and the rules in your municipality. You will find out what the trip costs when you book it.
Valid ticket despite travel service certificate
In the past we have been offering free travel on public transport in Gothenburg for the travelers with a travel service certificate. However the offer ceased to apply on July 1, 2018. In other words you need to buy a ticket to travel with public transport in Gothenburg regardless of your travel service certificate.
If you have a monthly card for Gothenburg's travel service, you can use it to travel with Västtrafik's public transport within Zone A. In case of manual ticket inspections, the card must be presented together with the travel service ID.