Board and show your ticket
On Västtrafik's buses you are required to get on through the front door and show your ticket. If you're bringing a pet, board through the front door and show your ticket before moving to the rear of the bus.
Exceptions are trams and the following bus lines in Gothenburg: 16–19, 25, 50, 52 and 58. On these lines you can board through any door and you don't have to show your ticket to the driver, but you are required to show your ticket upon request from a ticket inspector.
Stroller, wheelchair or walker
If you have a stroller, wheelchair or walker, use the back doors of the bus (marked with orange frame) and show the ticket to the nearest ticket reader.
When traveling by train, be prepared to show your ticket to the train manager. Sometimes they will ask to see your ticket before you board the train.
Exit buses and trams through the doors in the middle or rear of the vehicle. This makes it easier for others to get onboard.