School cards handout
The guide for your school card (pdf in Swedish) is a list of instructions that can be printed out for students.
School card is personal and cannot be lent. The best practice for eventual control checks is to have the student’s name indicated on the backside of the card.
Active school cards
You can find and manage the active school card on the start page of the School Portal under ”Students and cards”. Note that to find the right card you need to choose the unit and academic year for which the order was made.
School card termination
The active School year tickets can be terminated on School Portal:
You can find the termination function for School year tickets directly on the start page.
After choosing the Terminate button under Manage existing tickets you can type in the card number (15 digits) and opt for terminating the specified card.
Search for the card under the tab ”Students” and then click on the magnifying glass icon under ”Manage”.
Choose ”Cards and tickets”
Choose to terminate the specified card by clicking on the trash bin icon.
When you terminate a specific School year ticket, you inactivate all products related to it. For example, if there is a School year ticket with a Leisure ticket addon, both products get blocked when you choose to terminate the card.
School ticket replacement
On School Portal, you can easily block and replace a School year ticket.
The replacement function can be found directly on the start page.
After clicking on the ”Replace” button under ”Manage existing tickets”, you can type in the card number (15 digits) and opt for terminating the specified card.
Search for the card under the tab ”Students and cards”
Click on the magnifying glass icon under Manage.
Choose "Cards and tickets"
Choose to replace the specified card by clicking on the arrows.
When you replace the card, you have three options to choose from:
Defective school card
A defective card is a card that has been damaged from the day of release and could never be stamped. Replacing defective school cards is free of charge. When you replace a defective school card, a Temporary school card is sent without any additional cost to the unit registered as the recipient on School Portal.
Lost or stolen school card
A lost or stolen card is a card that was handed out to a student but has gone missing since. It costs 60 crowns to replace a lost or stolen school card.
Damaged school card
A damaged school card is a card that sustained damages after being handed out to a student. It costs 60 crowns to replace a damaged school card.
Lost or stolen card
A student must contact school office if the card gets lost or stolen. The student can get a school card Temporary for seven or twelve days pending the issuing of a new card. The school or municipality is responsible for providing Temporary school cards.
If a primary school student loses the school card or it gets stolen, the first round trip can be taken without a valid travel document. If an upper secondary school student loses the school card or it gets stolen, the trip to and from school is paid for by the student.
Damaged school card
A student must contact the school office in case of a school card malfunction. The student can get a school card Temporary valid for seven or twelve days pending the issuing of a new school card. The school or municipality is responsible for providing the school cards Temporary.
Primary school students can take the first round trip without a valid travel document in case of a school card damage. Upper secondary school students with damaged school cards are responsible for paying for their trips to and from school.
Forgotten school card
If a primary school student leaves the school card at home, the first trip to and from school can be taken without a valid travel document. If the school card is left at home, a student can contact the school office and get a single ticket for the journey home.
If an upper secondary student forgets the school card, the student is responsible for paying for the trip to and from school.
Used school cards
Used school cards from the previous academic year are to be recycled as plastic.