Customer service

Feel free to get in touch with us by telephone, email or Facebook, whichever method you prefer. 

Questions people are asking right now:

There are lots of people travelling at the same time during rush hour and we are now supplementing the line with all available vehicles.


From 7 January, bicycles will be carried free of charge on Västtåg trains. They will no longer be carried on buses however. 

Västtrafik ticket offices

Our ticket offices can help you with all aspects of your journey. We can help you choose the right ticket or claim a refund and give you clever travel tips.