Tickets
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App Västtrafik To Go

Västtrafik To Go – mobile ticket

Buy your ticket wherever and whenever you like with the Västtrafik To Go app. You can buy single tickets, period tickets and day tickets and travel throughout Västra Götaland. Get started straight away – you don’t need to register to buy a ticket in the app.

Single tickets

Handy for the occasional traveller
You can see how much time there is left on your ticket
Discount if you buy tickets often

Day tickets

Ideal for those making several journeys in a short space of time
You can see how many hours are remaining on the ticket

Period tickets

You can see how many days are left on your ticket
Receive a reminder when it is time to buy a new ticket
Loss guarantee if you log in through the app

Pay securely using your payment card or Swish

Prices

The ticket price depends on the route you travel. You can see the price of the ticket in the app.

Example prices

Single ticket in Gothenburg Zon A: 34 SEK

Göteborg 24 hours Zon A: 110 SEK

Göteborg 72 hours Zon A: 210 SEK

Göteborg 30 days Zon A: 795 SEK

Göteborg 90 days Zon A: 2145 SEK

Göteborg 365 days Zon A: 7950 SEK

Search for your journey in the app

Everything you need can be found in a single app. You can search for journeys and buy tickets in Västtrafik To Go.

Questions about Västtrafik To Go

Show the ticket to the ticket inspector, driver or train conductor when you are travelling. On some vehicles there is a machine next to the driver where you can scan your ticket.

A ticket must be readable in order to be valid.

If your battery runs out during your journey and there is a ticket inspection, our inspectors can lend you a charger. Train conductors and bus drivers do not have any chargers to lend.

We are working to enable you to charge your phone on board our vehicles. There are USB sockets on most trains and on all new buses.

You choose between credit card or Swish.

If you select credit card, you have the option to save your card number in the app to allow you to quickly buy tickets next time.
Swish is a great option for those who can not/want to pay by credit card.

If you are logged in you can lend your period ticket to someone else.

How it works:

The app generates a text message that you send to the person borrowing the ticket. The person borrowing the ticket must have the app installed on their phone.
Once they have received the ticket, they can use it until 4 am.
The ticket will return to you automatically at 4 am.
You can lend out your ticket any number of times, but to a maximum of five different phones per ticket.

You can get your period ticket back if you lose your phone. In order to use this service you have to be logged in to your account in the app.
Move the ticket to your new phone by logging into the app in the new phone.

You can move tickets to a new phone a limited number of times during a 30-day period.

You can start by restarting your phone, restart the app and checking your Internet connection.

Our ticket inspectors get information if there would be any technical problem with the app.

If the ticket purchase does not work, you need to check your internet connection and make sure that you have activated online purchases for your credit card.

When you have bought four single tickets within seven days, you will receive 20% of the total amount in bonus. Use the bonus next time you want to buy a ticket. You must be logged into the app to be able to get bonus.

The seven days is calculated from your first purchase. If you buy your first single ticket on a Wednesday, you have until next Tuesday to make four purchases to get bonus.

If you buy two, three or four tickets at the same time it counts only as one purchase.

No, you cannot add or withdraw money from the wallet in the app. The money in the wallet can only be used to buy tickets in the app.

You can use the app Västtrafik To Go on Iphone and Android phones. In order to use the latest version of the app, you need at least version 9.0 for iOS or version 5.0 for Android. Update your phone to get the best experience of the app.