How to buy your ticket
The first thing you need to know is where and how to buy your ticket. The easiest way is to use the To Go app. It also calculates the itinerary for you. Just type in where you want to go from and where you are going and the app will show you both departures, alternative itineraries and what ticket type you need. You pay directly in the app. Don't forget that the ticket must be activated before you board the vehicle!
You can also buy a ticket in Västtrafik's customer centre or at an agent. There you can buy a paper ticket or Västtrafik card with account charging.
Buy a ticket on board
On trains, trams and some buses you can also buy a ticket on board. On the tram there are ticket machines, on the train you can buy a ticket from the train host and on the bus you can buy a ticket from the driver. If you are going by boat, you will find the ticket machine on the quay. Once you have bought your ticket, it is valid on both bus, tram, train and boat.
How long is the ticket valid for? A one-way ticket is valid for 90 minutes for one zone and 180 minutes for several zones. For day tickets you can choose the validity period of one or three days and for season tickets you can choose 30 days, three months or one year.
Discounts
The price of our tickets depends on whether you are an adult, youth or child. You can also travel cheaper if you are a student or if you have a benefit claimant certificate
Discover Västtrafik To Go
You can download the Västtrafik To Go app for free in the App Store or Google Play. In addition to buying a ticket and searching for an itinerary, you can use it to see where different stops are located, how long your ticket is valid and where the tram or bus is located. You will also find up-to-date traffic information about your journey during road works, accidents or delays. If you buy a single ticket often, you also get a discount in the app.
If you have bought a season ticket in the app, you will receive reminders when it is time to buy a new one. You can also lend the season ticket to someone else when you do not need it. Click on lend ticket and enter the recipient's phone number. You will automatically get your ticket back at 04.00 the same night.
Travel 4, pay for 1
Another smart thing is that you can bring three young people with you for free on your season ticket if you are an adult and have bought the ticket in the app.
