Technical information on accessibility
The website nybokaresa.vasttrafik.se is partially compliant with the Swedish law on accessibility for public digital services. There is content that is not accessible. We will rework the web version to meet the requirements. The shortcomings become apparent when you as a user use the screen reader function.
Non-vision use
- In the web version, the main part of the page is set to an interactive element. This is done so that the tab function to get directly to the content will work. WCAG 2.4.3 (A)
- The code does not fully validate on all pages, this can make it difficult for some assistive devices. The validation errors that exist come from Google Maps, the choice of framework and content. None of the validation errors that exist have noted that they interfere with assistive technology at present. WCAG 4.1.1 (A)
Use with reduced mobility, fine motor skills or strength
On the web version, the main part of the page is set to an interactive element. This is done so that the shortcut to get directly to the content, when the visitor navigates via keyboard, will work. WCAG 2.4.3 (A)
The website is partially compliant with the Swedish law on accessibility for public digital services. There is content that is not accessible.
Use with reduced mobility, fine motor skills or strength
We use standard iOS components, but it's not possible to remove travelers and delegates with an external keyboard. This is a limitation in iOS on iPhone. If you rely on using a keyboard, the web version allows you to remove travelers and delegates using only the keyboard. WCAG 2.1.1 (A)
We've been using iOS' default focus, this makes it difficult to see where the focus is in some cases. For example, keyboard focus is hard to decipher on any buttons and icon buttons. If the user changes the keyboard settings on accessibility in iOS System Preferences and selects High Contrast, the contrast is clear. WCAG 2.4.7 (AA)
The Android mobile application is partially compliant with the Swedish law on accessibility for public digital services. Which content is not accessible is described below.
Non-vision use
- On the news under help, the actual content of the news is set as an interactive element, i.e. keyboards can tab it and screen readers are informed that they can activate it by double-clicking on it even if there is no link in the text. This is so that a possible lThe link in the text should be clickable. WCAG 2.4.3 (A)
Use with reduced mobility, fine motor skills or strength
- We use standard components in Android, but it's not
Possible to add favorite addresses in the app with an external keyboard. If you depend on using a keyboard, you can do so through the web version. WCAG 2.1.1 (A) - On news under help, the actual content of the news is set as an interactive element. Keyboards can tab to it, and screen readers are told that they can activate it by double-clicking on it, even if there isn't a link in the text. This is so that any link in the text will be clickable. WCAG 2.4.3 (A)
- We have used the standard focus of material design. This can cause viewing objects when they have focus to not meet 1.4.11 Contrast on non-text. WCAG 2.4.7 (AA), WCAG 1.4.11 (AA)
Report shortcomings in accessibility
We are constantly looking to improve both the Boka Resa app and its web version. If you discover problems that are not listed on this page, please contact us so we know that the problem exists. This also applies if you think that we do not meet the requirements of the law.
If you can't access the information you need from the Book a Trip app or the web version nybokaresa.vasttrafik.se, please contact our Customer Service on 020-91 90 90.
Supervision
The Agency for Digital Government (Digg) is responsible for supervising the Act on the Accessibility of Digital Public Services. If you are not satisfied with how we handle your comments, you can contact the Agency for Digital Government and complain about it.
How do we test?
The company HiQ has conducted an independent review of the Boka Resa app and the web version nybokaresa.vasttrafik.se. They went through all the page templates and the review was carried out with the help of automated tools. They also used manual methods. This is based on WCAG 2.1 level AA.