We are constantly looking to improve both the Boka Resa app and its web version. If you discover problems that are not listed on this page, please contact us so we know that the problem exists. This also applies if you think that we do not meet the requirements of the law.
If you can't access the information you need from the Book a Trip app or the web version nybokaresa.vasttrafik.se, please contact our Customer Service on 020-91 90 90.
The Agency for Digital Government (Digg) is responsible for supervising the Act on the Accessibility of Digital Public Services. If you are not satisfied with how we handle your comments, you can contact the Agency for Digital Government and complain about it.
How do we test?
The company HiQ has conducted an independent review of the Boka Resa app and the web version nybokaresa.vasttrafik.se. They went through all the page templates and the review was carried out with the help of automated tools. They also used manual methods. This is based on WCAG 2.1 level AA.