How accessible is the site
We are aware that there are shortcomings in accessibility on our website. We describe the shortcomings that exist further down the page.
Contact us if you can't use parts of the website
If you need material from vasttrafik.se that is not available to you, you can contact us and we will do our best to meet your needs.
We constantly strive to improve website availability and would like to receive information if you notice any deficiencies so that we can fix them.
If you are not satisfied with how we handle your views, please contact DIGG - the Digital Administration Authority. They are responsible for supervision of the Digital Public Service Accessibility Act.
Information about website availability
Here we describe the accessibility deficiencies that exist on vasttrafik.se.
Unreasonably onerous adaptation
We invoke unreasonably onerous adaptation under Section 12 of the Digital Public Service Accessibility Act for timetables in pdf. The files are designed as a basis for printed tables and the system that generates them is not built to take into account the requirements of accessibility customizations. We invoke unreasonably onerous adaptation as adaptation would be a very costly investment and involve work for which we do not have the capacity at present.
Receipt for tap payments
We invoke unreasonably onerous adaptation under Section 12 of the Digital Public Service Accessibility Act for receipt for tap payments. The component we use is a standard component in the supplier's range that Västtrafik and many other use. To fix the problem, the entire component needs to be rebuilt, as there is only one sentence that is not visible when you zoom in the text to 200%. However, the sentence can be heard using screen readers. We invoke unreasonably onerous adaptation to rebuild the component.
How we've tested the site
An independent review of vasttrafik.se has been conducted by Funka (2020) and DIGG - Digital Administration Authority (2021).
Västtrafik AB continuously reviews the website and corrects shortcomings in accessibility.
Updated availability report: 2023-10-04